CTC Privacy Policy

Last Updated: August 2024

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that CTC, Inc. (“we” or “Company”) may collect from you, and how it is used. By using our website, www.ctcservice.net (the “Site”), you are accepting the practices described in this policy.

Information Collection

We may collect non-personal information from you, such as your IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed the Site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to the Site, as well as which of our Web pages you have accessed.

Additionally, if you communicate with us regarding the Site or our services, we will collect any information that you provide to us in any such communication.

We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Site, fulfilling requests for information, and providing customer support.

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information via the Site (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also take measures designed to protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Ultimately, however, no transmission of information over the internet can ever be 100% secure. We cannot guarantee that your information will not be disclosed or otherwise compromised during transmission or while maintained by our systems.

Cookies

We use "cookies" on the Site. A cookie is a piece of data stored on a visitor's local device to improve your access to our Site and identify repeat visitors. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. We do not currently offer a method to control our cookie settings, but your device or browser likely offers tools to control cookie settings across domains, including our Site.

Disclosures of information

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

We will disclose personal information and/or an IP address, when required by law or when necessary to:

• Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company

• Protect and defend the rights or property of the Site and related properties

• Identify persons who may be violating the law, the rights of third parties, or otherwise misusing the Site or its related properties

We may disclose personal information we collect, or you provide to us as described in this privacy policy, to a buyer in the event of a merger, acquisition, divestiture, restructuring, organization, dissolution, or other sale or transfer of some of all of our assets or equity interests (or similar transaction), or to a successor of the Company in the event of any bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets being transferred.

Please keep in mind that whenever you voluntarily disclose personal information online - for example through e-mail, discussion boards, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Links

This Site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time to time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for the purpose of monitoring or improving the use and satisfaction of this site.

Consent

By using this Site, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up to date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (562) 989-2366 or via mail Attn: Privacy Officer, 12637 Hoover Street, Garden Grove, CA 92841.